Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
The Capal offers various kind of Payment Methods as shown below :-
1. Online Bank Transfer : Via Ipay88 (Internet Banking)
2. Credit / Debit Card :
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard)
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Note : Please write your password in your note to avoid you forgot.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in RM (for now).
Q. How to use GIFT VOUCHER?
Just buy any of our product that is in range value of Gift Voucher, made an order and click checkout. In checkout, redeem the gift voucher. Click Gift Voucher and key in your gift voucher CODE that has been sent to your email. (Must reminded that shipping cost needs to be borne by customer)
Malay : Beli mana mana produk di dalam website yang setimpal dengan harga GIFT Voucher, Setelah selesai klik checkout. Semasa checkout, tebus gift voucher. Klik bahagian gift voucher dan masukkan kod voucher yang telah diberikan di dalam emel anda. (Perlu diingatkan kos penghantaran perlu ditanggung oleh pelanggan)
Contoh : Jika anda terima Gift Voucher Pouch Bag = RM 45, anda boleh beli mana2 design pouch bag pilihan anda di dalam website yang masih available.
Atau, anda beli Lapel Pin RM 25 + Press Pin RM 20 = TOTAL RM 45.
Q. How long does the delivery usually takes?
Delivery usually will takes about 3 to 5 working days for peninsular and 1 week for Sabah and Sarawak.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com for us to clear your doubts.